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About Us

Who or What is Virginia 811?

Virginia 811 (VA811) is the not-for-profit organization created by Virginia’s utilities to protect their underground facilities.

The Process

  • An individual or company is planning to excavate.
  • A ticket request is made online OR a call is made to Virginia 811. This is easy and no cost to the excavator/homeowner!
  • The ticket is electronically delivered to member utilities. Member utilities mark their facilities or employ a contract locator to perform their locates. The locator responds to our electronic system and a response is sent to the excavator/homeowner.
  • Learn more about the process here.

Quality Statement

To operate a quality-driven, mission critical, employee-focused organization that provides an underground damage prevention safety program for all Virginia stakeholders by continually improving the effectiveness of our quality management system as it pertains to the ISO 9001:2015 International Standard, while emphasizing a positive customer experience.

Virginia 811 Board of Directors

Frank Smith
Roanoke Valley Broadband Authority President & CEO

James McClain II
Southwestern Virginia Gas Company President & CEO

Debora Harvey
Heavy Construction Contractors Association (HCCA)
Executive Director

John Robertson
Precision Measurements Inc.
Director of Subsurface Utility Engineering (SUE)

Ken Lanford
Lanford Brothers Company, Inc.

Mark Estes
Halifax County Service Authority
Executive Director

Paul Nester
RGC Resources, Inc.
President & CEO

Phil Wilson
Miller Pipeline
Regional Safety, Quality, & Compliance Coordinator

Ray LaMura
VCTA, Broadband Association of Virginia President

Rich Schollmann
VA Government Affairs Director

Sam Lionberger III
Lionberger Construction Company

Tracy Townsend
Washington Gas
Vice President, Construction, Compliance, & Safety

Vince Ransom
Columbia Gas of Virginia
Vice President, Gas Operations

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