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Ticket Search

Ticket Search can be used to find VA811 ticket information. It can be used by excavators who have misplaced their ticket number or ticket information or homeowners who are trying to figure out why there are utility paint markings in their yard. Tickets can be found either by Ticket Number or Street Name. 

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Location Enhanced Ticket Search

A GPS enabled ticket search, Location Enhanced Ticket Search allows homeowners and neighbors to search for tickets near them using GPS. 

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What Markings Mean

Markings are used to identify existing underground utilities in construction areas with the intent of protecting them from damage during excavation. 

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Wait Times Explained

After submitting your ticket to Virginia 811 to have your utilities located, a utility or contract locator will visit your proposed dig site and identify the underground utilities that they operate.

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Positive Response Codes

Utilities will respond to the Positive Response system with a 2-digit code to indicate that they have marked their underground utilities, or to indicate that the description of proposed work is not in conflict with their utilities.  The codes can be used for other circumstances, for example, the utility locator could not gain access to mark due to a locked gate.

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