Supporting Broadband Expansion. Strengthening the 811 Process.
Virginia is experiencing historic levels of excavation driven by broadband expansion, infrastructure upgrades, and federal investment programs. Increased locate request volume — particularly in rural areas — is creating added pressure across the Commonwealth, impacting 811, contractors, utilities, and other stakeholders involved in excavation projects.
To support this growth, Virginia 811 established two Broadband Support Specialist positions through BEAD funding. These specialists serve as direct resources for stakeholders involved in broadband and fiber expansion projects, providing guidance, coordination, and support throughout the project lifecycle and beyond.
With Virginia Telecommunication Initiative (VATI) and Broadband Equity, Access, and Deployment (BEAD )projects underway, every award recipient should schedule a post-award Virginia 811 onboarding session for Damage Prevention & State Law training.
Virginia 811 Broadband Support Specialists
Anita Scott
BroadbandSupport@VA811.com
Roy Lax
BroadbandSupport@VA811.com
Our Role in Supporting Projects
- Improve locate request accuracy
- Reduce delays, no-shows, and Three Hour Notices
- Strengthen coordination between excavators and utility members
- Prepare for large-scale rural fiber projects before work begins
Our mission is simple: help projects move forward safely, efficiently, and in compliance with the Virginia Damage Prevention Act.
Who Should Connect with Us?
- VATI- and BEAD-funded telecom and fiber providers
- Broadband project managers
- Fiber excavators and contractors
- Utility members impacted by large-scale rural projects
If you are planning, managing, or excavating for a broadband expansion project in Virginia — our team is here to support you.
How We Support Stakeholders
- Review and improve locate request quality
- Verify scope of work on Update requests
- Provide education on best practices and legal requirements
- Coordinate with telecom providers on projects scheduled months in advance
- Help our Member utilities prepare for increased locate volumes
- Participate in LDPC and Advisory Committee meetings for direct engagement
We act as a bridge between broadband expansion efforts and the 811 process — helping ensure both move forward successfully.
Planning a Broadband Project?
Contact Virginia 811 Broadband Support Specialists early to align on requirements and prepare your team before work begins.